Frequently Asked Questions

QUESTION: How do I know the trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot!

QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!

QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.

QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first.

QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 20 minutes prior in order to set-up and rest assured, our door will be open for your guests by the start of your party time!

QUESTION: Do I request certain games?
ANSWER: No need. We always bring our full game library to every event and your Game Coach will listen to, make suggestions and evaluate your needs to make your event successful.  You may bring and play your own games, but do so at your own risk.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly.  In order to reserve your date, once confirmed, you must pay a deposit. The remaining balance is due at the day of the event. For non-profit/civic entities who must pay in a different manner (purchase order, etc.) please contact us by phone at (323) 336-0714  or  by using our contact form.

QUESTION: Where can I view your official policies?
ANSWER: You can view them here.











Copyright 2017-2021.
Totally Rad Video Games, LLC.
Los Angeles, CA
ph. (323) 336-0714
Email Us!

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